Learning Outcomes

Understanding Decision Making

Faulty Decision Making

Decision Making in Groups

Lesson Summary

In this module, you'll understand why the central part of managing an organization, process, or project is decision-making. We'll introduce you to the basics of decision-making, including an overview of various approaches, considerations, and challenges.

Making Great Decisions

How to Make Better Decisions

Decision Making

There are many aspects to decision-making and multiple factors to consider when weighing choices. In this module, you will dive deeper into the decision-making process, and learn techniques to help you make the best choices to reach your goals.

Plato and the Four Cardinal Virtues

The Concept of Justice in Greek Philosophy

Practical Wisdom (Prudence)

Courage (Fortitude)

Moderation (Self-Control and Temperance)

Aristotle on Leadership and Virtue

In this module, we take you through the classical virtues and ideals of leadership. What makes a true leader? What makes the ideals they espouse appealing? Consider how the virtues discussed might look today, and whether we still value them as qualities good leaders possess.

Definitions of Leadership

Alternative Perspectives on Leadership

Leadership, Personal Values, and Cultural Context

Developing Values-Based Leadership Skills

In this module, we considered the ethics and virtues of leadership from a classical perspective. However, the ancient Greeks were not the only ones to consider what it means to be a great leader, in terms of virtue and competence. We'll examine elements of leadership theory from the perspective of other cultures and times.

What Followers Want from Their Leaders

Courageous Leadership for the 21st Century

In this module, we understand why employees consider honesty the most important attribute of the leaders they follow. Leaders face a variety of moral and ethical dilemmas, and honesty in leaders is defined as "truthfulness, fairness in dealing with others, and refusal to engage in fraud, deceit, or dissembling".

Developing Compassionate Leadership

The Value of Listening

What Makes A Great Leader?

In this module, we understand why compassionate leadership is essential in the healthcare field. But this approach is important regardless of the field you work in. Think about the barriers to compassion it describes. How can a good leader help mitigate these negative factors in themselves and others? What did the leaders do to foster compassion?

Recognizing the Challenges of Leadership

Servant Leadership

In this module, we describe how leaders often need to respond to various external and internal challenges that often present themselves unexpectedly to take advantage of opportunities when they arise. We'll also look at how philosophy, servant-leadership, and selflessness are linked. In what ways does a selfless leader benefit? etc.

Classical Leadership and Decision-Making - Course assessment

This free online course reveals the secrets to good leadership development, good decision-making techniques.

Classical Leadership and Decision-Making

If you have always wanted to learn the crucial fundamentals of great, effective leadership, then this free online leadership course is the perfect start. Explore what good management and leadership entails, and how to apply practical methods from this course to better your decision-making skills and take your leadership from good to great by inspiring others to constantly do better and aim higher for the sake of themselves and the team.

In our personal lives, decision-making can involve determining many things, such as where we live, what foods we eat, and who our friends are. In business, decision-making can revolve around the products and services that a company offers, the markets it serves, the people it hires, and so on. In this leadership certification, we will look at the decision-making process, paying close attention to the basic decision types, tools, methods, and insights to help you quickly learn how it involves both logic and emotion. The content included teaches you practical tools to quickly determine the type of decision you are trying to make, methods of approach and the ways to effectively engage your teams in the process. Decision-making is often characterized as both an art and a science. You will want to trust your instincts, but also approach your decisions more methodically when you can - all including taking a balanced approach and considering multiple factors.
 What does it mean to be an ethical leader? In this section, we study how our culture influences how we  view and value the individuals who represent the ideas, qualities, and ideals of ethical leadership. We begin by exploring the classical Greek philosophical tradition of virtuous leadership in accordance with Plato's Four Cardinal Virtues and Aristotle's views on leadership and virtue. These virtue-based approaches to moral leadership provide a framework that we can use to identify the characteristics or qualities of a virtuous and ethical leader: someone who lives a virtuous and ethical life based on leadership and service. The following part of the course investigates the ways we have applied and interpreted classical Greek virtues across time and culture. We explore how cultures conceptualize the virtuous leader and the impact culture has on leadership as a concept.
 In the last part of this leadership training, we consider the traits or essential qualities for good leadership: honesty, moral courage and -vision, compassion, fairness, intellectual excellence, willingness to listen to others, creative thinking, aesthetic sensitivity, good timing, and selflessness. While these leadership elements frequently overlap with the classical ideals of virtuous leadership, the correlation is not always direct or complete. This section is of extreme importance because it makes distinct links between the virtues described by Plato and Aristotle. If you are in a leadership position, keen on understanding the psychology of good leadership, or progressing in your career and wanting to refine your leadership skills, then this leadership course will allow you to explore the theory behind great virtuous leadership and how to put it into practice on a daily basis.

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Introduction to Manual Handling

Manual Handling Injuries and Prevention

Manual Handling Risk Assessments

Manual Handling Legislation

The Maximum Weight You Can Lift

Risk At Work

Good Handling Technique

In this module, we will be going through the tips, techniques, and risks associated with transporting material manually. A detailed guide on the risks associated with manual handling and how to prevent injuries shall be provided. The role of legislation and incorporating the proper technique while transporting heavy materials will also be examined.

Fundamentals of Manual Handling - Course assessment

Learn how to manage the risks associated with manual handling and lifting in this free online health and safety course.

Fundamentals of Manual Handling

This health and safety course examines the basic concepts associated with the lifting of heavy objects in the workplace and explains how to make manual handling as safe as possible. Poor lifting techniques lead to many injuries each year so we outline the rules, regulations and techniques that ensure that both employers and employees can safeguard themselves from harm. If your work involves manual handling, enrol now to learn how to manage risk.

Introduction to Security Management

Organisational Security Management

Security Risk Analysis and Risk Reduction

Physical and Information Security Protection

Business Resilience and Crisis Management

Cyber Security and Fraud Prevention

Security Investigations and Threat Awareness

Laws and Regulations

In this module we will learn the basic functions and role of safety management. We will explore the concepts of responsibility, authority, and accountability in safety management. We will then learn about some of the key functions that protect an organization from all types of risks, threats, and fraud.

Course assessment

This free online course teaches how security management works, what functions it has and what risks it poses.

Security Management

This course introduces us to the essential functions and role of safety management. We will examine the organisational structure of safety management and the organisational principles. We will then learn about crucial functions that protect an organisation from all types of risks, threats and fraud. Then, we will explore the importance of physical security and the role of information security protection in organisations.

Introduction to Crisis Management

Preparing for a Crises

Responding to and Recovering From Crises

In this module, you’ll be introduced to the concept of crisis, its various forms, and its impact on organisations. You’ll learn how to identify potential threats, develop contingency plans, and establish response teams. You’ll be guided through the key elements of crisis communication, including strategies for recovery and post-crisis evaluation.

Course Assessment - Introduction to Emergency Crisis Management

Learn how to prepare for emergencies and help communities respond to crises and disasters in this free online course.

Introduction to Emergency Crisis Management

Emergencies caused by various factors can happen unexpectedly. Such disasters disrupt existing systems, making it crucial to be prepared with a thought-out strategy to respond efficiently in crisis situations. This crisis and disaster management course provides such strategies and explains how to handle emergencies. We explore the stages of crisis management and show you how to plan for emergencies and communicate with stakeholders during crises.

Introduction to Food Allergies

Allergen Management in Food Preparation

Communicating Allergen Information

Developing Allergen Management Plans

In this module, you will learn what food allergies and food intolerances are. The lessons discuss how to identify food allergens and prevent cross-contact during food handling and storage. You will understand allergen labelling regulations, how to communicate allergen information, and first aid protocols in the case of allergic emergencies.

Course assessment - Food Allergen Awareness

Learn how to properly label ingredients to prevent allergic reactions in this free online allergen management course.

Food Allergen Awareness

Nearly 10% of the population is allergic to certain ingredients. This means that food manufacturers and services must lower the risk of allergic reactions by providing consumers with clear information and alternatives. This food safety course identifies common food allergens and explains how they affect the body. We go over the regulations governing ingredient labelling and show you how to implement allergen control to protect customers.

History of Food Safety Management Systems

Publication of ISO 22000:2018

Important Definitions in ISO 22000:2018

In this module you will be able to know about the history of Food Safety Management System including the ISO 22000 and the FSSC 22000. This module also covers the details about the publication of ISO 22000:2018 Standard. Explanation and activities on important terminologies and concepts (selected from ISO 22000:2018 standard) are also included in this module.

Leadership Role and Context of Organization

Risk Management and Support Provision

Operations Management

In this module you will learn the expectations of the standard regarding top management to exhibit a leadership role. This module will help you to familiarize yourself about the requirements of the standard to conduct analysis on context of organization and how a food organization can manage it. Also the module covers risk and support management functions. Lastly the module explains the main part of the standard which is on Operations of the Food Safety Management System.

Monitoring, Measurement, Analysis and Evaluation

Internal Audits and Management Reviews

Improvement

This module explains the Check part of the standard which is performance evaluation. This module enlightens performance evaluation at operational level which covers monitoring, measurement, analysis, and evaluation. Also this module describes Performance evaluation at management system level which covers internal Audits and management Reviews. Finally this module incorporates explanation on continual improvement.

ISO 22000:2018 - Elements of Food Safety Management System - End of Course assessment

Learn about how to manage Food Safety Management Systems with this free online ISO 22000:2018 course.

ISO 22000:2018 - Elements of Food Safety Management System (FSMS)

This free online ISO 22000:2018 course will teach you about the Elements of Food Safety Management System (FSMS). FSMS is a collaborative and systematic approach to effectively managing food safety risks. With this course, you will learn how this standard works and the potential benefits it can offer to food organizations. You will also study the requirements of the standard for conducting analysis and how a food organization can manage this.

Introduction to Facilities Management

Duties of a Facility Manager

In this module, you will learn about the various aspects of facilities management and will be apprised of all the necessary information a facilities manager should know to be able to carry out several duties successfully. Upon that, you will also learn about the legal considerations attached to various departments in a facility.

Facility Management - Maintenance and Repairs - Course Assessment

Explore facility management to ensure the efficiency of any organisation with this free online course.

Facility Management - Maintenance and Repairs

In this course, we will introduce you to the basic concepts of facilities management and the various roles of a facilities manager. You will learn about the ins and outs of the numerous duties of this profession like lease purchase, vendor management, health and safety, maintenance and repair. We will show you the importance of having a well-managed workplace and how it can affect employees' productivity and behaviour.

Introduction to Risk Assessment

The Three Processes of Risk Assessment

Identifying the Organizational Hazards

This module presents discussions on important aspects of organizational risk assessment and control in the workplace. Through this module, you will be able to define risk assessment and its importance. Moreover, you will also learn about the reasons for conducting this assessment along with its goals. Lastly, hazard identification is also given.

Risk Assessment & Control - Health & Safety - Course assessment

Learn how to conduct a risk assessment and hazard identification for your organization in this free online course.

Risk Assessment & Control - Health & Safety

This short course is designed to teach its enrollees the importance of conducting a risk assessment as part of organizational health and safety management. It discusses various aspects of risk assessment, such as its essential steps, the reasons for conducting a risk assessment and the goals. The course also contains sufficient learning material on hazard identification and the method of ranking these risks.